While for the web version we only touched upon revamping the UX and UI, for the mobile platform we covered the end-to-end development process, from product design to development, quality assurance, user testing, launch and maintenance.
Having gone through the buyer persona defining process within the product design stage, we then set on to prioritize the key features which both the digital/web and mobile solutions had to contain:
A centralized dashboard containing the past and current bills; a payment system; an option to input the gas & energy indexes.
The mobile app was built in React Native as it allowed cross-platform development.
This meant that we only had to designate one team, writing a single piece of code that could be rolled on 2 different operating systems, iOS and Android, saving us resources, but more importantly, saving the client crucial time.
In two months, the app went live.